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Cancelling Your Photographer's Membership |
To cancel your i-Proofs Photographer membership, you may contact us directly or do
so via the Account Options page. Inactivity on your i-Proofs
account does not constitute or imply cancellation of service and you are responsible
for all charges incurred on the account until official cancellation occurs with
us. We accept account cancellation requests via the following methods:
Once you have submitted a request to cancel, formal deactivation of the account
will occur immediately and all photographic image files as well as database records
relating to your customers will be permanently purged from our servers.
Subscription fee - Your subscription fee is pre-paid on a monthly basis. If you
choose to cancel your membership in the middle of your monthly subscription period,
i-Proofs will not issue a prorated refund of your monthly subscription
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Cancelling Your User Account |
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i-Proofs User Accounts exist only to uniquely identify i-Proofs users. User Accounts
are not necessary to access Albums and view Images, but must be created before placing
an order.
To cancel your i-Proofs User account, you may contact i-Proofs via e-mail:
support@i-proofs.com with the request.
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Cancellation and 30-Day Money-Back Guarantee
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We provide a full, 30-day money-back guarantee. If you are dissatisfied with the
service for any reason within the first 30 days (the 30 day period immediately
following the free one month trial period), the full fees initially paid will be refunded completely. The credit card
you paid with will be credited the full amount.
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Refunds
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Outside of the 30-day Money-back Guarantee, i-Proofs does not offer refunds except
under the most extreme circumstances. i-Proofs refunds are strictly limited to monthly
Photographer membership fees. Refunds for photographic prints purchased from a Photographer
through the i-Proofs web site are at the sole discretion of the Photographer and
should adhere to that Photographer’s refund policy.
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Updates & Effective Date
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From time to time, we may update this Cancellation Policy. We will notify you about material
changes in the way we treat cancellations and refunds by placing a notice
on our site. We encourage you to periodically check back and review this.
The Cancellation Policy posted on this site was updated on or about November 2007.
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